Custom Fan Mats by the Guys who know...
** Frequently Ask Questions (FAQ) **
Remember you can visit our Customer Service page for more information about our website,
product quality guarantee, and Return Policy.
We will update this page with questions and answers as customers ask them
How long does it take to receive my mats
Most of our mats are custom made at the time of ordering. This means most mats will ship out in 5-7
business days and should be delivered in an additional 3-4 business days. Some of our mats will Begin
"Quick Ship", meaning we have some in stock and those will ship sooner. If we split your order into
multiple shipments that doesn't change your original shipping charge, there is no additional charge
when we split the order for shipping purposes.
What is your refund policy if I don't like my mats
Since these are custom made mats, we do not have a return policy for "buyer's remorse". In most
cases, if you notify us within 24hrs of your original order, we can cancel your order before it
has been processed. If we are able to do that then we will give you a full refund.
We Honor Visa, Master
Card and Discover